Contact Us

It's simple! Complete the contact form above or email hello@serenewick.com, specifying the scents you're interested in. We'll respond promptly. 

 Wholesale orders enjoy up to a 50% discount on our candles. 

The scents showcased on our website are currently available, but we gladly accept custom orders if you desire a scent not listed.

Certainly! We have successfully fulfilled numerous custom wholesale orders. You are welcome to customize scents, packaging, or labels. Just email us at hello@serenewick.com with your preferences. 

To access wholesale prices, a minimum spend of $250 is required. 

Generally, you can expect to receive your candles within two weeks of payment. If you need a quicker turnaround, we can accommodate your request. 

Our reputation speaks for itself: sleek, minimalistic branding, top-quality unique scents, and outstanding customer service. Now, you can indulge in luxurious, eco-friendly candles at a reasonable price.

At Serene Wick, we’re more than just a candle company; we’re committed to sustainability. We use biodegradable packaging and cruelty-free ingredients, and with every candle purchased, 5% of our profits go towards Sick Kids Hospital. By choosing Serene Wick, you're getting exceptional candles and helping light up the world sustainably.

The payment details vary based on the order size. Your invoice will contain specific payment information, and we accept various forms of payment. 

The refund and exchange policy for wholesale orders depends on several factors, including the order size and whether it involves custom-made items. 

To provide accurate details tailored to your specific circumstances, don't hesitate to contact us directly at hello@serenewick.com or through the contact form above. We are committed to ensuring your satisfaction and will work closely with you to address any concerns or issues related to your wholesale order.